Returns & Refunds

Thank you for shopping with JorsCraftRoom. Because our products are handmade, we have specific policies regarding refunds and returns.

1. All Sales Are Final

• Due to the handmade nature of our items, all sales are considered final.

• We do not accept returns or exchanges unless the item arrives damaged or defective.

2. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 72 hours of delivery.

• Provide clear photos of the damage or defect.

• We will review your request and offer a replacement or resolution at our discretion.

3. Custom Orders

• Custom items are made specifically for you and cannot be returned.

• Please carefully review all details before placing a custom order.

• If a custom item is received damaged or defective, contact us within 72 hours with photos for assistance.

4. Contact Information

For questions or concerns regarding refunds or returns, please contact us at:

Email: jorscraftroom@gmail.com

Last Updated: November 2025